1. What we collect.
Name, email, phone number, delivery addresses, date of birth (if you add it), profile photo (if you add it), order history, loyalty points and referrals, partner application details, and messages you send to our AI sales consultant. We also receive basic technical data such as IP address and browser type when you use the Service or submit a partner application.
2. How we use it.
To create and manage your account, process and deliver orders, run loyalty and referral programs, provide customer support, evaluate partner applications, keep the Service secure, and improve it.
3. AI sales consultant.
Messages you send to the sales consultant are sent to a third-party AI provider (OpenAI) to generate replies, together with our current product catalog. Do not share sensitive personal information in the chat.
4. Who we share data with.
We do not sell your personal data. We share it only with service providers needed to run the Service, such as hosting and database providers, email delivery, the AI provider above, delivery partners, and payment providers when online payment is offered, and only as needed for those purposes.
5. Storage and security.
Data is stored with our hosting provider using access controls so customers can only see their own data. No system is perfectly secure, but we take reasonable measures to protect your information.
6. Cookies and local storage.
We use browser storage for sign-in sessions and your language preference.
7. Your choices.
You can edit your profile details in the app. To request access to or deletion of your data, or to stop receiving messages from us, contact us.
8. Children.
The Service is not intended for children.
9. Changes.
We may update this policy; the "Last updated" date shows the current version.
10. Contact.
info@vittoriokurdistan.com, +9647508432230